Frequently Asked Questions
Everything you need to know about shopping with Lightsdaddy.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, Lightsdaddy primarily ships within the United States. We are working on expanding our logistics to offer international shipping in the near future.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product description page or contact our support team for warranty details on individual items.